Location
singapore
Job Type
Full-time
Posted
June 18, 2026
Job Description
JOB DESCRIPTION – Technical Service Engineer (1-Year Contract)
Key Responsibilities- Execute depot repairs and iNet SaaS exchanges for gas detection systems, ensuring strict compliance with product specifications.
- Conduct on-site surveys, training, demonstrations, and commissioning of portable gas detection equipment, including sensor calibration and docking station installation.
- Collaborate with Sales, Customer Service, and CSRM departments to address customer needs and resolve critical issues.
- Implement and optimize customer onboarding, training, and support processes aligned with global standards and regional requirements.
- Identify and pursue upsell and cross‑sell opportunities through in‑depth customer engagement and value‑based conversations.
- Represent Industrial Scientific at industry events, trade shows, and customer visits to strengthen relationships and enhance brand presence.
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