Location
markham
Job Type
Full-time
Posted
May 21, 2026
Job Description
Take a significant step in your IT career as a Technical Support Analyst with F12.net in Markham, Ontario. Work on troubleshooting activities related to networks, servers, and applications.
Reporting directly to the Manager, Service Delivery, you will provide essential technical support to end-users. This position offers a unique opportunity to engage with clients and solve various IT issues effectively. Learn from experienced colleagues while enhancing your skill set in a supportive environment.
Key Responsibilities: • Deliver technical support to clients for diverse IT issues • Develop knowledge of client preferences to improve service • Answer calls with empathy and clarity • Keep ticket documentation current and detailed • Prepare and deploy necessary hardware for users
Requirements: • Minimum 1-year experience in IT support or service desk • Basic knowledge in networking and Windows administration • Certifications like Microsoft or CompTIA A+/Network+ an...
Reporting directly to the Manager, Service Delivery, you will provide essential technical support to end-users. This position offers a unique opportunity to engage with clients and solve various IT issues effectively. Learn from experienced colleagues while enhancing your skill set in a supportive environment.
Key Responsibilities: • Deliver technical support to clients for diverse IT issues • Develop knowledge of client preferences to improve service • Answer calls with empathy and clarity • Keep ticket documentation current and detailed • Prepare and deploy necessary hardware for users
Requirements: • Minimum 1-year experience in IT support or service desk • Basic knowledge in networking and Windows administration • Certifications like Microsoft or CompTIA A+/Network+ an...
Ready to Apply?
Submit your application for Technical Support Analyst at F12.net at F12.net
Apply Now