Technical Support Analyst, Greater China

Marriott International · Shanghai, Shanghai, China

Location

Shanghai

Job Type

Full time

Posted

June 07, 2026

Job Description

JOB SUMMARY
Manages and is responsible for field support, escalation, issues, quality control and success of all Continent IT Desktop support
CANDIDATE PROFILE 
Education and Experience 
2-year degree from an accredited college/business/technical school (or the equivalent training/education in respective country). 
Information Technology-related job experience and hospitality experience.
Experience in hospitality or multi‑site enterprise environments is a strong advantage.
Key Stakeholders
Continent & Regional IT team
Regional team
Project/Property Owners and their team
Property Management (Pre-Opening teams, Executive Committee and Guidance Team, GM, DOF & Property IT Managers) 
Corporate IT Tier, in particular Tier 2,3 support
Key Vendors 
Regional / Corporate Business Partners
CORE WORK ACTIVITIES 
Managing Projects and Prio...
        

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