Technical Support Engineer

Company Description LESSO Group, started in 1986, is world-wide leading industrial group of home building material, listed in Hong Kong Stock Exchange (stock code: 2128). The range of products covers UPVC Profile, UPVC plumbing products, sanitary ware, CP fittings, modular kitchen, decorative plates, fire-fighting equipments, water purifiers, electrical switches & sockets, wooden doors and etc. Ranking among the top 2 of UPVC pipe manufacturers in the world.

LESSO has a total of 30,000 employees in 28 subsidiaries, including 25 manufacturing facilities in China, USA, India, Canada, UAE and Indonesia.

Role Description The Technical Support Engineer is a full-time, on-site role based in Cikupa. This role is responsible for providing technical support to internal and customers, including pipeline aftersales handling. The Technical Support Engineer will respond to support tickets, phone calls, and in-person requests, documenting i...