Technical Support Engineer (L1)

Sharp Brains · Bengaluru, Karnataka, India

Location
Bengaluru
Job Type
Full-time
Posted
June 20, 2026

Job Description

Job Title:

L 1 Desktop Support Engineer (FTE Role)

Job Type : Full-Time Onsite Support

Experience Required

Role: End User Computing (Desktop Analyst) L1-Onsite services

Duration of the role 1 year and extendable

Location: Bengaluru,, India

Language Required: Fluent Local & English B2

Start Date: ASAP


Job Description

User On Prem IT support:



- Desktop, laptop, and peripheral basic troubleshooting (Windows, macOS, Linux OS, printers, mobile phones etc.)


- Provisioning and deprovisioning of corporate devices (laptops, phones)


- Replace broken devices with temporary devices in accordance with Ericsson’s processes


- Provide technical guidance to end users for day-to-day IT iss...

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