Technical Support Engineer

Broadcom Inc. · Shiba, Tokyo, Japan

Location
Shiba
Job Type
Full time
Posted
June 03, 2026

Job Description

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Job Description:

As a Level 1 Technical Support Engineer, you will be responsible for resolving customer technical issues. Key strengths for this role would be motivated, keen to learn, strong customer service and technical problem-solving skills, someone who embraces challenges. To be successful in this role, you will: 

  • Be handling complex queries while providing world class support to our Japan customers Primarily
  • Hands-on experience with diverse networking devices like routers, switches, firewalls 
  • Working experience in Firewalls and Network Security Products
  • Knowledge on Linux OS is a plus 
  • Troubleshoot, research and resolve issues, using...
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