Technical Support Field Specialist

Teledyne Technologies Incorporated · Fareham, England, United Kingdom

Location

Fareham

Job Type

Full-time

Posted

June 10, 2026

Job Description

Description
Job Summary:
Exciting role within Raymarine's Thermal Technical Support Department, focusing on customer support (office-based and infield). Responsibilities include diagnostics, repair, training, boat visits and attending events. Requires travel (Global), a Driving Licence, and a Passport.
Primary Duties & Responsibilities:
Handle telephone enquiries and provide 1st/2nd line support for FLIR Thermal products.
Manage CRM and email queries, assist team colleagues, and oversee returns and repairs processes.
Conduct in-field service visits and escalate technical issues with full triage to relevant teams.
Support engineering teams and drive product improvement through technical expertise and customer feedback.
Act as a technical subject matter expert to train customers and support other team members.
Perform other assigned duties.
Job Qualifications:
Preferred: ...
        

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