Technical Support Lead

Lotusflare · xico, veracruz, Mexico

Location
xico
Job Type
Full-time
Posted
June 05, 2026

Job Description

LotusFlare
is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth.
Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNOTM) Cloud, is licensed to telecommunications services providers and supports millions of customers globally.
LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app.
Job Responsibilities:
Lead and manage the technical support team, providing guidance, coaching, and mentorship to fellow tech support specialists.

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