Technical Support Representative - Davao City Site

Technical Support Representative - Davao City Site

TalentLink Outsourcing

Job Description

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Benefits

• Government Mandated Benefits: 13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays
• Insurance Health & Wellness
• Professional Development: Employee Assistance Program, Job Training, Mentorship Program, Professional Development

Qualifications

• English Language
• Customer Service
• Problem Solving
• Team Player
• Account Management
• Strong Work Ethic
• Technical Ski...