Location
Brookhaven
Job Type
Full-time
Posted
June 03, 2026
Job Description
Job Description
Location: Atlanta, GA (near Perimeter Mall)
Team Operating Hours:
Monday–Saturday: 9:30 AM – 10:00 PM EST
Sunday: 12:00 PM – 8:30 PM EST
A company in Atlanta, GA is seeking Technical Support Representatives to join its Tier 1 Helpdesk team. This role is responsible for providing first-level technical support and troubleshooting for internal retail locations and sales representatives. The position is fully phone-based and supports PCs, Windows operating systems, point-of-sale (POS) systems, and basic network connectivity.
Key Responsibilities
Provide Tier 1 technical support via phone for retail store personnel and internal sales representatives (not end customers)
Troubleshoot hardware, software, and connectivity issues related to:
PCs and Windows operating systems
POS hardware and software
IT networks, including routers and modems
Support telecom porting and portability requests, including wireless...
Location: Atlanta, GA (near Perimeter Mall)
Team Operating Hours:
Monday–Saturday: 9:30 AM – 10:00 PM EST
Sunday: 12:00 PM – 8:30 PM EST
A company in Atlanta, GA is seeking Technical Support Representatives to join its Tier 1 Helpdesk team. This role is responsible for providing first-level technical support and troubleshooting for internal retail locations and sales representatives. The position is fully phone-based and supports PCs, Windows operating systems, point-of-sale (POS) systems, and basic network connectivity.
Key Responsibilities
Provide Tier 1 technical support via phone for retail store personnel and internal sales representatives (not end customers)
Troubleshoot hardware, software, and connectivity issues related to:
PCs and Windows operating systems
POS hardware and software
IT networks, including routers and modems
Support telecom porting and portability requests, including wireless...
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