Technical Support Seattle - WA

Overview:

Xerox corporation, is seeking a full-time, dedicated, customer service-oriented Helpdesk / On-Site Administrator (OSA) to support our customers in Seattle, WA. The Helpdesk / On-Site Administrator is a full-time dedicated resource who will be responsible to oversee the fleet of printers for the customer, will assist with general account management responsibilities including monitoring and support by using the tools and processes to ensure timely supply (toner) delivery, accurate service response and other support provisions. The Helpdesk / On-Site Administrator manages business document output devices (printers and multifunctional devices) and software at our client's location(s) with a focus on maximizing uptime, utilization and user satisfaction while minimizing costs. They will assist other site team members in developing, implementing, and managing ongoing site operations.Responsibility:

Monitors all facets of the equipment fleet program to e...