Technical Support Specialist

Join our team to provide exceptional technical support to our clients, troubleshooting hardware and software issues while maintaining high customer satisfaction in our beautiful island community.

Responsibilities

• Provide first-line technical support to clients via phone, email, and in person
• Troubleshoot and resolve hardware, software, and network issues
• Document all support interactions and maintain accurate records
• Perform basic system maintenance and updates
• Assist with IT equipment setup and configuration

Requirements

• 2+ years of technical support experience
• Strong knowledge of Windows and basic networking concepts
• Excellent problem-solving and communication skills
• Customer service oriented with a positive attitude
• Ability to work independently and as part of a team

Compensation

• Starting at $35/hr, higher based...