Technical Support Specialist Dutch (Lisbon, Portugal)

We are seeking a skilled and motivated Technical Support Specialist fluent in Dutch and English to join a dynamic client-focused team in Lisbon. This is an exciting opportunity to advance your career in technical support while enjoying life in one of Europes most vibrant and sun-filled capitals.

What you will do

• Provide high-quality technical support to clients, troubleshooting issues and delivering effective solutions.
• Respond to inquiries via phone, email, or chat, ensuring timely resolution and customer satisfaction.
• Diagnose and resolve technical problems, escalating complex cases as needed.
• Document support activities, maintain accurate records, and track issue resolution.
• Collaborate with internal teams to share knowledge and improve processes.
• Stay up-to-date with products, services, and system updates to provide informed support to clients.

Who you are