Technical Support Specialist - Escalations & Solutions Lead

Hammerjack Pty Ltd in the Philippines is looking for a Technical Support Specialist to manage customer inquiries and ensure SLA alignment. The ideal candidate will have a Bachelor’s Degree or completed college studies, coupled with at least 3 years of experience in technical support. Responsibilities include troubleshooting product issues, providing technical guidance, and maintaining training documentation. Familiarity with major operating systems and coding languages is advantageous. Willingness to work shifting schedules is required.
#J-18808-Ljbffr