Technical Support Specialist — Frontline Customer Advocate

A customer service company in Metro Manila is looking for a Customer Service Representative for a Technical Account. In this role, you will handle inbound technical support inquiries via various channels and troubleshoot issues related to software and hardware. You will guide customers through step-by-step solutions while ensuring excellent service quality and documentation. Ideal candidates are expected to have communication skills and some technical support experience.
#J-18808-Ljbffr