Technical Support Specialist

YAI · Manhattan, NY, United States

Location
Manhattan
Job Type
Full-time
Posted
June 03, 2026

Job Description

If you are a current YAI employee, please click this link to apply through your Workday account. (http://wd5.myworkday.com/wday/authgwy/yai/login.htmld?)



Key/Essential Functions & Responsibilities

+ Identifies information technology needs across assigned region and facilitates all site equipment installations and deployments, including, but not limited to installing and configuring computer hardware, software, systems, networks, and printers.

+ Maintains computer systems and monitors sites across assigned region(s) for network outages using various tools and escalates concerns and issues to the network team, as required.

+ Appropriately triages, prioritizes and escalates and/or documents network or device issues, maintenance and resolutions across assigned region using electronic ticketing system, in accordance with internal policies and procedures.

+ Performs routine preventative maintenance on assigned technologies, following...

Ready to Apply?

Submit your application for Technical Support Specialist at YAI

Apply Now