Technical Training Specialist

Technical Training Specialist

A well-established professional services organization is seeking a Technical Training  Specialist to join its technology team. This position combines end-user training, application support, and hands-on IT operations in a fast-paced, client-focused environment.

ResponsibilitiesTraining & User Enablement

• Develop and deliver technology training programs for employees across the organization.
• Create and maintain training materials, documentation, and eLearning resources.
• Coordinate and facilitate instructor-led and virtual training sessions.
• Assess training needs and develop learning solutions that support business and technology objectives.
• Track training participation and maintain reporting and training records.
• Partner with internal stakeholders and external vendors on training initiatives.

IT Support

• Provide on-site and remote Level 2 technical support fo...