Location
Sacramento, California
Job Type
Full-time
Posted
May 16, 2026
Job Description
Primary Skills: Technical Writing-Expert, Help Center Documentation-Expert, AI Evaluation-Advanced, LLM Integration-Advanced, IT Troubleshooting-Advanced
Contract Type: W2
Duration: 12+ Months
Location: Remote
Pay Range: $60 - $70 per hour on W2
Summary:
This remote, 12-month contract role requires a skilled Technical Writer to create and maintain internal help center resources, focusing on IT support and troubleshooting. You will also evaluate AI-generated responses, identifying and rectifying content gaps to improve accuracy and employee support efficiency. This position demands a blend of excellent writing abilities, technical acumen, and a strong understanding of AI tool functionality.
Key Responsibilities:
Contract Type: W2
Duration: 12+ Months
Location: Remote
Pay Range: $60 - $70 per hour on W2
Summary:
This remote, 12-month contract role requires a skilled Technical Writer to create and maintain internal help center resources, focusing on IT support and troubleshooting. You will also evaluate AI-generated responses, identifying and rectifying content gaps to improve accuracy and employee support efficiency. This position demands a blend of excellent writing abilities, technical acumen, and a strong understanding of AI tool functionality.
Key Responsibilities:
- Develop and update clear, concise help center articles and troubleshooting guides.
- Test and analyze AI support bot outputs for accuracy and relevan...
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Submit your application for Technical Writer & AI Quality Analyst: 26-01277 at Akraya, Inc.
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