Location
Cincinnati
Job Type
Full-time
Posted
July 08, 2026
Job Description
Job Description
A large global retailer is looking for a content learning developer to help create and centralize the training program for a centralized dispatch center. Content will vary from proprietary company information to how to fix a dock leveler. Candidates will be coordinating with director level management, senior managers, and on-field technicians themselves to gather the information. This opportunity is made for someone looking for a creative outlet and a chance to create a successful training program from scratch.
The FM Technical Writer will create and refine standard operating procedures (“SOPs”), knowledgebase (“KB”) articles, and other required content as agreed in conjunction with Customer to improve Analyst efficiency interacting with field technicians and automated alarms and support the FM Operations Manager with overall program execution via technical documentation. Responsibilities include:
Building process guides and coordinating with Customer to ...
A large global retailer is looking for a content learning developer to help create and centralize the training program for a centralized dispatch center. Content will vary from proprietary company information to how to fix a dock leveler. Candidates will be coordinating with director level management, senior managers, and on-field technicians themselves to gather the information. This opportunity is made for someone looking for a creative outlet and a chance to create a successful training program from scratch.
The FM Technical Writer will create and refine standard operating procedures (“SOPs”), knowledgebase (“KB”) articles, and other required content as agreed in conjunction with Customer to improve Analyst efficiency interacting with field technicians and automated alarms and support the FM Operations Manager with overall program execution via technical documentation. Responsibilities include:
Building process guides and coordinating with Customer to ...