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Technical Writer/Communications Officer

CPUS Engineering Staffing Solutions Inc. · Oshawa, Ontario, Canada

Location
Oshawa
Job Type
Full-time
Posted
March 23, 2026

Job Description

Job Overview

We are seeking an experienced SOP Specialist to lead the development, improvement, and ongoing management of our company’s standard operating procedures. The ideal candidate is a strong communicator (both written and verbal), skilled at gathering business requirements, and adept at translating complex processes into clear, actionable documentation. You will play a key role in establishing a best-in-class SOP framework, ensuring procedures are accurate, accessible, and up-to-date.


Key Responsibilities:

  • Collaborate with stakeholders across departments to gather business requirements and process details.

  • Review, assess, and improve existing SOPs for clarity, accuracy, and effectiveness.

  • Develop, document, and implement a comprehensive SOP framework and templates tailored to organizational needs.

  • Create new SOPs as needed, ensuring consistency, completeness, and compliance with best practices.

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