Technician (f/m/d)

DIGITAL REALTY · Frankfurt, Hesse, Germany

Location

Frankfurt

Job Type

Full time

Posted

June 20, 2026

Job Description

The Technician (f/m/d) is responsible to handle the customer requests for remote hands services (Hands & Eyes) and installation/de-installation of cross connect. Prime focus is to enable our customers to run their infrastructure without interruptions. Also deals with a variety of internal requests to keep the DC clean, tidy & safe.
Location: Frankfurt
 Your Role
Works in a shift pattern, provides technical customer support through technical interventions requested by the client 24x7
Receives and handles client requests received from the service planning department and the ECSC department
Sets up and deinstalls Cross Connects through cabling, installation, documentation and testing
Remote Hands (Hands & Eyes) support which includes: Customer equipment migration through labeling, installations, documentation and testingEmergency maintenance of customer infrastructure (reboot, reset, handle connectivity issues)Special maintenance...
        

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