Technology and Data - Technology Operations Analyst 3 - Contingent

In this contingent resource assignment, you may consult on or participate in moderately complex initiatives and deliverables within Technology Operations. You will contribute to large-scale planning related to Technology Operations deliverables and collaborate with client personnel. This role requires a highly professional, customer-facing individual who can operate onsite 5 days per week and travel between multiple locations in Charlotte to support conference room technology and end users.

• 4 years of Technology Operations experience, or equivalent demonstrated through work or consulting experience, training, military experience, or education.


• Experience supporting Client Teams Rooms (MTR), including configuration and troubleshooting.


• Strong knowledge of Client Teams Admin Center and Call Quality Dashboard (CQD).


• Experience with Cisco Control Hub and enterpr...