Technology Support Analyst I (Weekend Shift)

Requisition: 202600153S

Occupational Category (Staff Positions Only): Technical/Para-Professional

Hiring Salary: Monthly-Staff

Department: SHSU Online

General Requirements:
Associate’s Degree or sixty hours of college credit and two years’ experience required. Strong customer service experience and a working technical knowledge both Windows and MacOS operating systems, internet browsers, Microsoft Office, and basic multimedia software is preferred. A combination of education, experience, and/or training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position/Usual Duties:
Provides comprehensive support both of a technical and non-technical nature for the University’s Learning Management System and associated third-party software in support of Sam Houston State University’s online education efforts.

Primary Responsibilities (Staff Positions Only):
Provides the necessary in...