Technology Support Engineer

Position Overview

The primary responsibility of the Technology Support Engineer is to provide our internal and external partners with high-quality desk-side service, technical support, and troubleshooting assistance. This enables them to perform their related responsibilities to the best of their abilities. The responsibilities include the support of PC hardware and software to install, maintain, and repair computers, devices, peripherals, and networks to ensure that effective technology is in place and used to its maximum capabilities for the organization. This requires personal interaction, excellent customer service, strong PC and network troubleshooting abilities, and a commitment to quality work and complete resolution of the reported issues. This position requires someone well-versed in computers and networks to manage security configurations and software to maintain privacy and protection from malicious activity. This role requires high energy and the abil...