Telemarketer - Gaming Marketing Services

Wynnalmarjanisland · , ras al khaimah, united arab emirates, ras al khaimah, United-Arab-Emirates

Location
, ras al khaimah, united arab emirates
Job Type
Full-time
Posted
July 06, 2026

Job Description

Position

Wynn Al Marjan Island is looking for a Telemarketer to join our Gaming Marketing Services Team.

Responsibilities

  • Conduct outbound and take inbound calls to existing and potential guests to promote:
    • Gaming programs and incentives
    • Special events, tournaments, and promotions
    • VIP and loyalty program benefits
  • Maintain and grow a database of qualified gaming customers through consistent follow-up and relationship management
  • Achieve individual and team targets related to call volume, conversions, and revenue contribution
  • Provide guests with accurate information about:
    • Gaming offerings
    • Resort amenities
    • Promotions and packages
  • Record all guest interactions in CRM systems with detailed notes and updates
  • Identify high-value players and elevate opportunities to Gaming Hosts or VIP Services
  • Handle guest inq...

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