Job Description
Job Title: Telephony Engineer Manager
Department: Technology
Reports To: Operations
Location: Alabang, Muntinlupa, Philippines
About Pinnacle Intelligence
Pinnacle Intelligence is powering the future of auto retail with AI, Data, and Automation. We provide sustainable and scalable digital solutions that engage customers, accelerate sales growth, and elevate the automotive value chain. Driven by intelligence at every turn, we unlock the full potential of our partners and set new standards for market leadership.
Position Summary
The Telephony Engineer is a mission‑critical role responsible for the architecture, configuration, and maintenance of our automotive retail communication systems. Beyond standard phone tree (IVR) configurations and call routing for individual dealerships, this role specializes in designing and implementing enterprise‑level telephony structures for our largest natio...
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