Telesales Agent with French and Flemish (Madrid)

Job Summary

You will be part of a Benelux team that shows best practice and tests new products and material.

You will be answering inbound calls in French and Flemish and offering insurances to the consumers.

Consumers that have purchased a new appliance will give you a call to register their appliances.

Your role will be to capture all the details and confirm the registration once that is done. We will expect you to explain the legal warranty and offer the consumer additional insurance.

The agent should have a strong commercial profile, good knowledge of sales techniques, and be able to deal with objections.

The agent should also have strong customer service skills, be used to working to targets and adapting to changes in products. In addition, the agent should be a strong communicator, who is able to provide insightful feedback on processes and best practices.

Key Responsibilities

• Registration of client’s applianc...