Telesales Associate

Overview

The Role
As a Telesales Associate, you are responsible for achieving channel and campaign targets through telemarketing callouts. Promote the Better Banking experience to all customers of the bank by offering various sales and marketing products, promotions, services and programs.

Responsibilities

• Conducts callouts to existing and new customers of the bank by operating telephone equipment, automatic dialing systems and other telecommunication technologies to market product features and present benefits of the products accurately and persuasively and gather relevant client information needed to process application or requests.
• Ensure completeness, accuracy and consistency of client information via system access, dialer tools and quality control measures to achieve on-time and proper processing of applications/ requests and preventing customer complaints.
• Adhere to company rules and regulations using manuals, handbo...