Telesales Executive

Position: Online Tele Sales Associate
Qualifications: Bachelor's or Master’s degree in Marketing, Business
Administration, or a related field.
Industry: Gems & Jewelry (preferable) /Retail /Services

Key Responsibilities:
• Manage incoming leads from online platforms, social media, and company
website, ensuring timely follow-ups and conversions.
• Handle customer inquiries through chat, email, calls, and WhatsApp with a
consultative sales approach.
• Understand customer requirements and provide personalized jewelry
recommendations.
• Share product details, pricing, and offers with potential clients, ensuring
complete clarity.
• Work closely with the marketing team to provide insights on customer
preferences and lead quality.
• Achieve and exceed monthly/quarterly sales conversion targets.
• Assist with after-sales support, including order tracking, payment coordination,
and addressing customer concerns.
• Stay updated with jewe...