Telstra Billing Analyst & Telstra Help Desk / IT Support

Appetency Recruitment · Melbourne, Victoria, Australia

Location

Melbourne

Job Type

Full-time

Posted

June 07, 2026

Job Description

 
  Job Description 
 At-least 2 years Telstra provisioning experience
 Permanent Role – Immediate joining
 Excellent written and communication skills
 Our Client is a leading Telstra Enterprise Partner. You are seeking for an experienced person to join a busy help desk provisioning environment. This is a varied role which incorporates both mobile and fixed provisioning, IT Support together with MDM and Bill Management reporting.
  What will you do? 
 Must have a NAC and experience of handling corporate client
 Proactive: Ability to manage a busy help desk & ability to proactively pick up work from the team
 Demonstrate the ability to be customer focused, solutions orientated and the ability to follow up on outstanding things
 Ability to provide exceptional customer service over the phone (90%) or on premise (10%)
 Billing Analysis: Experience of reading and analying Te...
        

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