Location
stoke on trent
Job Type
Full-time
Posted
July 01, 2026
Job Description
Location: Regional – Staffordshire Moorlands and Cheshire East
Weekly Hours: 35
This is an exciting opportunity for a Tenancy Support Officer to join our Tenancy Support Team. At Your Housing Group (YHG) our priorities are to keep people safe and be a great landlord and as a Tenancy Support Officer, you will have a key role to play in this. Working with new and existing YHG customers to provide support with their practical and personal challenges, you will deliver pro‑active solutions to enable customers to sustain their tenancy.
Working week
You will work flexibly to support YHG customers in your area.
Responsibilities
- Provide one-to-one support to new and existing YHG customers to address issues that may threaten their tenancy.
- Manage your own caseload, working in partnership with customers, colleagues and external agencies, taking a holistic approach.
- Triage referrals and collaborate ...