Job Description
Starting pay: $13.00 USD
JOB SUMMARY:
The Sportsbook Ticket Writer is the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, they will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, the Ticket Writer will help advice and answer customer questions to help them make an informed, responsible decision with their sports wagering.
ESSENTIAL DUITIES AND RESPONSIBILITIES (May include, but is not limited to the following)
Provide a high level of customer service to anyone who comes into our sportsbooks
Adhere to all rules and regulations set forth by the company and the Nevada Gaming Control Board
Answer all customer questions to the best of your knowledge or seek to find out the answer in a timely manner
Try to deescalate customer disputes/complaint...