Tier 1 Customer Support at Access

Take on a rewarding role as a Customer Support Representative with Access Communications Co-Operative Limited in North Battleford. In this full-time position, you'll deliver exceptional service while resolving customer issues.
We are inviting applications for two full-time positions where you will tackle diverse customer inquiries about our comprehensive services. Your role includes booking technician visits, explaining billing details, and guiding customers through our products, including TiVo. Candidates must possess a minimum Grade 12 education and should thrive in a fast-paced, technology-driven environment.
Key Responsibilities:
• Provide solutions to customer problems via phone
• Help customers choose the best service packages
• Educate users about our offerings and technical specs
• Adapt swiftly to ongoing changes in procedures
• Work during daytime shifts from Monday to Saturday
Requirements:
• Minimum Grade 12 education required
• 1-2 years exper...