TM-Mgr-CO Policy Srvcing-Thane

Job Purpose

Establish a multi-skilled team for providing single window service and delivering stringent turnaround times and accuracy parameters and also provide value added services to HNI customers and also to customers sourced by TPD and SVV Branches, by planning, organizing and managing policy servicing related aspects as per stipulated KPIs. Also, provide performance dashboards to select Bancassurance and TPD partners for building their confidence and strengthening the relationships strategically important for Birla Sun Life Insurance.

Job Context & Major Challenges

Job Context: Establish a multi-skilled team for providing single window service and delivering stringent turnaround times and accuracy parameters and also provide value added services to HNI customers and also to customers sourced by TPD and SVV Branches, by planning, organizing and managing policy servicing related aspects as per stipulated KPIs. Also, provide performan...