Toronto Operations Support Specialist Role

Explore an exciting opportunity as an Operations Support Specialist in Toronto, Ontario, with a hybrid work model. Utilize your skills to optimize operations for restaurant partners.

This 12-month contract position focuses on improving marketplace functionality and supporting high-value partners. You will analyze delivery times and cancellation rates while overseeing logistical challenges. Leveraging your analytical expertise with data tools will enable key insights that enhance operational strategies across teams.

Key Responsibilities:
• Monitor and optimize operational performance metrics
• Act as a support point for restaurant partner issues
• Identify gaps and improve operational processes
• Use Excel and SQL for effective data analysis
• Collaborate with various teams to implement initiatives

Requirements:
• 1-3 years of operations, customer success, or logistics experience
• Bachelor’s degree in a re...