Job Description
Trade & Risk Operations - Customer Support Specialist
FP Trading LLC is a multi‑regulated online forex and CFD brokerage offering trading services across MT4, MT5, and cTrader platforms. Operating under the FSA, FSRA, FSCA, and FSC regulatory frameworks, we serve a global client base with a commitment to operational integrity, regulatory compliance, and exceptional client experience.
Role Overview
The Customer Support Specialist - Risk Operations is a hybrid role that combines front‑line client support with operational risk triage. You will serve as the bridge between our Customer Support, Backoffice/Onboarding, Risk, Compliance, and Payments teams – handling client‑facing inquiries while identifying, flagging, and escalating risk and compliance matters in real time.
This role is ideal for someone with 1‑3 years of experience in customer support or operations within the forex, CFD, fintech, or financial services space who wants to deepen their ...
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