Trainer – Telco Account | BPO | Onsite Taguig | Up to 42K Package

Trainer – Telco Account | BPO | Onsite Taguig | Up to 42K Package

On-site – Taguig, 1–3 years experience, High/Senior High School, Full-time.

Job Overview

We are looking for a Trainer (Telco Account) to drive employee development and performance in a fast-paced BPO environment. This role is responsible for delivering engaging training sessions, supporting onboarding, and ensuring continuous learning for both new hires and existing employees.

Key Responsibilities

• Conduct training sessions for new hires on company and client policies, collection strategies, compliance standards, systems, tools, and call-handling techniques.
• Facilitate upskilling and refresher training for existing employees.
• Provide floor support, coaching, and performance guidance.
• Customize training approaches based on learner needs.

Qualifications

• High School/SHS Graduate or Bachelor’s degree (or equ...