Training Captain

A vacancy exists in the Operations Department for a Training Captain. Reporting to the People Capability Leader, the Training Captain will be responsible for evaluating training needs and current practices in-store and creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides. He/she will be responsible for improving operational performance of all Team Members. He/she will ensure competently trained CSTMs and FSTMs within set deadlines and will also conduct observation checklists and complete assessments on Team Members to identify gaps.

KEY RESPONSIBILITIES

v 

• Conducts Restaurant Orientation ono the starting date of each new team member or facilitates the Orientation, ...