Training & Development Officer

AIS · Bangkok, Bangkok, Thailand

Location
Bangkok
Job Type
Full time
Posted
June 02, 2026

Job Description

Job Description

1.Manage Contact Center to meet CC KPIs, Handle or Consult agents to solve cases within SLAs
2.Monitor and evaluate the performance to develop performance improvement and action plans. 
3.Ensure daily processes/ contact center operation to meet KPIs and SLAs
4.Handle the other jobs as assigned

Recruiter

Pitchaporn Sukittipattanakul (พิชชาพร สุกิตติพัฒนากุล)

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