Job Description
As a Training Specialist, you will play a vital role in helping our Operator customers get up and running successfully on the MarketMan platform.
Reporting directly to the Training Team Lead, you will guide customers through the onboarding and training process, ensuring they understand and can fully utilize the platform.
You will work closely with the Training Team Lead and cross-functional partners to deliver a seamless training experience. In this role, you will become a MarketMan platform expert, helping customers build confidence and achieve long-term success.
POSITION RESPONSIBILITIES
Other duties and responsibilities may be assigned by your manager, the Training Team Lead or Senior Director of Onboarding and Training. The Training Specialist will be responsible for the following, but not limited to:
Training:
- Serving as a point of contact for assigned customers throughout the training process
- Conducting sin...