TrakSYS Support Engineer

Experis · Richmond, Virginia, United States

Location
Richmond
Job Type
Contract
Posted
June 12, 2026

Job Description

Our client, a global technology and consulting services organization, is seeking a TrakSYS Support Engineer to join their team.

Role: TrakSYS Support Engineer
Work Location: Richmond, VA
Background and Meet and Greet: MANDATORY

Job Description
The TrakSYS Support Engineer is responsible for providing technical support, maintenance, and enhancements for TrakSYS-based MES solutions. The role involves diagnosing and resolving system issues, supporting end users, monitoring performance, and ensuring seamless MES operation across manufacturing environments.

Key Responsibilities

  • Provide Level 1 / Level 2 Support for TrakSYS MES application.
  • Monitor system performance and ensure continuous up time.
  • Identify root causes and coordinate fixes with development team, ERP team, WMS team, Infrastructure team, Network team or Vendor team and business users.
  • Query and an...
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