Transformation Manager

EXL · cape town, western cape, South-Africa

Location
cape town
Job Type
Full-time
Posted
June 01, 2026

Job Description

Duties & Responsibilities

  • Responsible for Diagnostic to Solution Proposal creation for digital projects
  • Identify 'game-changing' capabilities by analyzing competitors and internal processes.
  • Creative, consultative approach focused on future digital solutions for business challenges
  • Foster relationships with key business leaders and other stakeholders to encourage adoption of innovation projects, as well as to define the project vision, scope, requirements, and deliverables.
  • Collaborate with core and extended teams to deploy digital solutions by presenting the business case and value proposition to internal and client stakeholders.
  • Responsible for project governance and reporting on digital projects to business units, leadership, clients
  • Maintain awareness of new and emerging operating practices, technologies such as artificial intelligence, machine learning, and data analytics
  • Managing client vi...

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