Transition and Business Analyst

Michael Page · Gurugram, Haryana, India

Location

Gurugram

Job Type

Permanent

Posted

June 06, 2026

Job Description

You'll be part of global teams across Bupa markets
You'll get to work on building innovative digital health solutions
About Our Client
Bupa is a leading international healthcare company, established in 1947.
Job Description
The accountabilities and responsibilities of the role will vary according to the specific assignment(s) at any one time:-

Transitions (End-to-End)
Own complex multi-process transitions from global locations (UK/APAC/Others).
Create and govern transition frameworks, wave plans, tollgates, risk registers.
Lead discovery, KT, shadow, reverse-shadow, and go-live phases.
Track benefits, FTE realization, and productivity ramp-up.
Be escalation point for all critical transitions.


Service Management
Establish service governance (SLAs, KPIs, cadence, escalation models).
Build run-state operating model across teams.
Design co...
        

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