Location
manila
Job Type
Full-time
Posted
June 16, 2026
Job Description
Key Responsibilities:
Handle inbound customer inquiries via phone, chat, or email
Assist customers with flight bookings, hotel reservations, changes, and cancellations
Provide accurate information on fares, schedules, travel policies, and promotions
Resolve customer concerns professionally and efficiently
Document interactions and transactions accurately in the system
Meet quality, customer satisfaction, and productivity metrics
Handle inbound customer inquiries via phone, chat, or email
Assist customers with flight bookings, hotel reservations, changes, and cancellations
Provide accurate information on fares, schedules, travel policies, and promotions
Resolve customer concerns professionally and efficiently
Document interactions and transactions accurately in the system
Meet quality, customer satisfaction, and productivity metrics