Location
dubai
Job Type
Full-time
Posted
June 21, 2026
Job Description
Job Purpose
The Sales and Customer Care Associate will support day‑to‑day sales operations and deliver exceptional service across customer touchpoints. This role is operationally focused, combining customer‑facing communication with order management, product knowledge, and administrative tasks to ensure a seamless experience for customers and effective support for the sales function. The role contributes to revenue growth by converting enquiries, resolving customer issues, and maintaining accurate records while working closely with Sales, Customer Care, Merchandising, and Logistics teams.
Reporting, Interaction Lines & Relationships
Key Internal Relationships
- Sales Team
- Customer Care Team
- Merchandising & Planning
- Logistics & Fulfilment
- Marketing & CRM
- Tech & Product
Key External Relationships
- Customers and prospects
- Delivery and fulfilment partners
- Thi...
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