Location
Knoxville
Job Type
Full-time
Posted
June 17, 2026
Job Description
Workforce Management Manager
We are seeking a hands-on Workforce Management (WFM) Manager to support an immediate contract need. This role will oversee day-to-day WFM operations while helping guide a system migration from Infor Workforce Management to UKG WFM Pro, integrated with a broader HCM platform.
This is a great opportunity for a player-coach leader who can manage a small team while staying actively involved in system operations and implementation efforts.
Key Responsibilities:
+ Manage a small team of WFM analysts (day-to-day oversight and support)
+ Oversee current-state operations within Infor Workforce Management
+ Manage incoming work and ticket flow (ServiceNow or similar systems)
+ Support and guide the migration to UKG WFM Pro
+ Partner with cross-functional teams to support system integration with HCM platforms
+ Balance operational responsibilities with implementation planning and execution
Top Sk...
We are seeking a hands-on Workforce Management (WFM) Manager to support an immediate contract need. This role will oversee day-to-day WFM operations while helping guide a system migration from Infor Workforce Management to UKG WFM Pro, integrated with a broader HCM platform.
This is a great opportunity for a player-coach leader who can manage a small team while staying actively involved in system operations and implementation efforts.
Key Responsibilities:
+ Manage a small team of WFM analysts (day-to-day oversight and support)
+ Oversee current-state operations within Infor Workforce Management
+ Manage incoming work and ticket flow (ServiceNow or similar systems)
+ Support and guide the migration to UKG WFM Pro
+ Partner with cross-functional teams to support system integration with HCM platforms
+ Balance operational responsibilities with implementation planning and execution
Top Sk...