Underground Remote Support Planner

Job Summary

Sandvik is seeking applications from motivated individuals for Underground Remote Support Planner based in Balikpapan.

This position is responsible for Building communication and providing support related to maintenance activities at customers related to Sandvik Underground machines, bridging between site operations, customers, supply chain, and factory to ensure timely parts delivery, effective communication, and minimal equipment downtime in accordance with Sandvik standards.

MAIN RESPONSIBILITIES

• Develop and maintain overhaul parts planning based on maintenance strategy, unit operating hours, OEM recommendations, and overhaul scope of work.

• Prepare parts forecast and ensure availability of critical and long-lead items prior to overhaul execution.

• Perform parts gap analysis and risk assessment to support unit availability targets.

• Prioritize parts allocation for breakdown, major overhaul, an...