Location
sant cugat del vallès
Job Type
Full-time
Posted
May 30, 2026
Job Description
Key Responsibilities
- Operations & Monitoring: Ensure availability, performance, and daily service health
- Incident Management: Lead resolution of incidents and restore service quickly
- Problem Management: Identify root causes and prevent recurring issues
- Change Management: Execute changes with proper controls and risk management
- Compliance & Security: Follow banking regulations and support audits
- Automation & Improvement: Streamline processes and reduce manual effort
Qualifications
- Technical skills: Conocimiento de operaciones IT (infraestructura, aplicaciones, middleware)
- Experiencia en monitorización y herramientas ITSM (ServiceNow, etc.)
- Gestión de incidentes, problemas y cambios (ITIL)
- Trabajo en entornos regulados (auditorías, controles, seguridad)
- Conocimiento de gestión de riesgos y cumplimiento
- Ownership y orientación a resultad...