US Customer Support Agent - EST Hours (Remote)

ISTA Personnel Solutions is a fast-growing, global BPO company. We are not a recruitment agency — we operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality operational support with precision, efficiency, and professionalism.

We are recruiting to place a Customer Support Agent on behalf of our US-Client, a well-established pest control company known for delivering honest, reliable service to residential and commercial customers.

This role is ideal for someone who enjoys speaking with customers, staying organised, and solving problems on the fly. You will handle inbound calls, manage appointment scheduling, follow up on missed calls, texts, and website enquiries, track technician hours, and help ensure completed work matches what was ordered – all while maintaining accurate customer and service records.

PLEASE NOTE:

• Working Hours:
• Monday – Thursday: 9...