User Experience Lead

Deutsche Bank · City and Borough of Birmingham, City and Borough of Birmingham, United Kingdom

Location
City and Borough of Birmingham
Job Type
Full-time
Posted
June 26, 2026

Job Description

This job is with Deutsche Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.




Position Overview


You will join Deutsche Bank as a User Experience (UX) Lead within the global PlatformNow team, supporting a mission-critical ServiceNow platform used across the organisation. In this role, you will help shape a stable, reliable, and high-quality user experience across the platform, working closely with engineering, operations, and business teams in a regulated environment. You will ensure ServiceNow solutions are intuitive, consistent, accessible, and aligned with business outcomes, platform governance, and enterprise UX principles.

This is an opportunity to make a meaningful impact, bring forward ideas, and contribute to the strategic direction of the platform as part of a supportive and inclusive team.

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